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Community Issues

Please find below details of issues that have been raised by the community and the action taken by CWEF to deal with them.

If you would like further details, then please email info@cwef.co.uk quoting the Reference Number of the Community Issue you want to know more about.

Start Date - 15/10/24 Reference Number - 01/25/01-CWC-GB

Details of Community Issue - Councillor Greg Brackenridge falsely claiming to have served as a Royal Marine – breach of Councillor Code of Conduct. CWEF contacted City of Wolverhampton Council (CWC) to ask what action they would be taking. No response received, so after several weeks we submitted a formal complaint to Local Government & Social Care Ombudsman (LGSCO). 26/8/25 LGSCO suggested that CWC would reply by 4/9/25 – no response received, contacted LGSCO again.

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Issued on behalf of Legal Services

"I can confirm that the Governance and Ethics Sub-Committee met on 28 July 2025 to determine the complaint against Councillor Greg Brackenridge. The minutes of the Sub-Committee hearing can be found hear ((Public Pack)Minutes Document for Governance and Ethics Sub-Committee, 28/07/2025 09:30).

A Decision Notice was also published in relation to the Complaint and can be found using the following link (Decisions 28072025 0930 Governance and Ethics Sub-Committee.pdf). I would also like to inform you that all the background papers relating to the investigation are available on the Councils website using the link below:

Agenda for Governance and Ethics Sub-Committee on Monday, 28th July, 2025, 9.30 am :: Wolverhampton City Council"

Sarah Campbell

Customer Engagement Manager 

Status - Closed 26/11/26

 

Start Date - 1/2/25 Reference Number - 01/25/02-CWC/TJSSDP

Details of Community Issue - CWC not adhering to CWC Corporate Complaints Policy. CWEF wrote to CWC to raise a concern informally as per the complaints policy. After an initial acknowledgment, no reply was received from CWC. Final decision from LGSCO: ‘We do not consider the failure to follow the corporate complaint process has caused a significant personal injustice.’

Status - Closed

 

Start Date - 27/8/25 Reference Number - 08/25/03-EMC

Details of Community Issue - Ethnic Minority Council (EMC)– request for a copy of their complaint’s policy and procedure. A request was made for a copy of EMCs complaints policy and procedure; a week later they sent a Complaints (enquiry form) but not their actual policy or procedure.

Status - Ongoing

 

Start Date 17/11/25 Reference Number 11/25/04-CWC

Details of Community Issue - Criteria and process for becoming an elected councillor - rules around family member applications/appointments and safeguards around Council decision making committees/Full Council 

A request for information has been made to Democratic Services. Despite making several telephone calls to Democratic Services, we raised a complaint through customer services on 17/2/26 – still waiting for a reply.

Status - Ongoing - Last updated 20/2/26

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